Optimise-your-operations

Optimise your operations

Automation capabilities streamline staff management with mobile accessibility.

Rail operators are required to manage complex services with unique criteria, conditions, rules and regulations, which is tough to do both manually and cost-effectively. Through a clear Enterprise Rail Workforce Management (WFM) technology architecture and strategy, there is an opportunity to increase efficiency and improve planning, day of operations and service delivery.

Trapeze workforce management capabilities

Enable real-time decision-making and allocate workforce resources effectively by automating complex manual tasks.

Roster clerks
Planners and depot managers
Train drivers and operations staff
Transit officers
Training and development
Customer experience
Shape
Shape

Roster clerks

Respond to and manage rosters in advance or on the day of operations. Stay one step ahead of issues as they happen with an integrated, optimised dataset.

workforce-management-roster-clerks

Planners and depot managers

Forecast and plan timetables, vehicles and crew effectively taking into account items such as rules, regulations, qualifications, leave and training.

workforce-management-planners-depot-managers

Train drivers and operations staff

Utilise advanced communication tools to maintain two-way dialogue through various channels when day of operations issues arise.

Rail-worker

Transit officers

React quickly to situational requirements through real-time information received to mobile devices, maintaining security and greater coverage of the network.

workforce-management-transit-officers

Training and development

Gain an integrated view of staff, their specialised knowledge, skills, training status and qualifications to manage workforce capability and availability.

workforce-management-Train-drivers-and-operations-staff

Customer experience

Enhance the passenger journey and customer experience through improved performance levels.

customer
Rail_WFM_Video explainner

See the big picture

Explore the capabilities of the Trapeze WFM solution by watching this informative video.